What is UCaaS?

Communication technology aimed at improving employee collaboration.

Unified Communications as a Service

UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud based phone system for businesses. Often this service is provided by a network service provider as part of an overall network solution.

Why buy a Cloud System over an on-premise phone system?

Enjoy ultimate flexibility as access to “seats” are typically purchased on a monthly basis and can scale up and down as needed. There’s none of the capital equipment or hardware costs associated with legacy phone systems.

How does a UCaaS system work?

The hosted infrastructure required to provide UC functions (chat, presence, etc.) resides in the data centre of your service provider. Your IP connection to the cloud allows users to access that functionality.

Benefits you need

  • Employee mobility
  • Scalability
  • Secure
  • Ongoing cost savings
  • Local virtual phone numbers
  • Quick install
  • Easy to use

Main Features

Diverse Technology

Optimise your business communications with enterprise-class voice, fax, text, call handling, mobile apps, and BYOD capability.

User Experience

Provide a consistent feature set and user experience to all users around the globe.


Seamlessly integrate with business applications.

Smart Phone

Integrate BYOD smartphones and tablets into business phones.

Anytime, Anywhere

Manage your entire system whenever, wherever you want.

Want to learn more?