COVID-19 & Remote Worker Enablement

As a business leader, here's what you need to know

We’re here to help

Work at home declarations from government agencies may become the new normal. Not only could it become a temporary law, but it’s also the best way to protect your employees from exposure to the novel virus. So how can you as a business owner prepare to transition your workforce into a work-at-home team that still performs at a high level? We’ve created a step-by-step process to help you prepare.

Six Steps to Enable Your Remote Workers

High Speed Internet

The first thing you need to do as a business owner is to survey your employees to see what kind of broadband they are using at home. To run business voice and video calls, they’re going to need plenty of throughputs. A good standard that should provide enough horsepower is 50 Mb down, 5 Mb upload speed.

Move Your Phone System to the Cloud

Here are the key features of UCaaS that will enable your work-at-home employees by leveraging the benefits of unified communications in the Cloud:

  • Video Conferencing
  • Mobile App
  • Collaboration
  • CRM Integration

Move Your Desktop Workspace to the Cloud

With Active Directory, you can ensure certain file-sharing rules within your own Local Area Network. Two promising technologies address these features and move them all to the Cloud while maintaining centralised control over access permissions.

  • Workspace as a Service
  • Desktop as a Service

Move Contact Centre to the Cloud

Does your business have a contact centre or help desk in-office? Having a Cloud Contact Centre solution allows your employees to support your clients while working from home.

Identify & Provide Necessary Devices

Don’t let Coronavirus hold your company back; make sure that your employees have the technology they need:

  • Mobile or soft phone
  • Desktop or laptop computer

Remote File Share

When you send your workers home, they must be able to share, collaborate on, and store files in the Cloud. The most popular cloud file storage providers are:

  • Microsoft Office 365 (OneDrive)
  • Google G-Suite (Google Drive)
  • Dropbox
  • Box.com

How fast can you make the pivot?

If you’d like assistance in putting a work-at-home technology plan in place, contact us.